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TAMU Webmaster's Blog

Information and insight from the A&M Webmasters

Code Maroon update

October 11th, 2007 by tamuwebmaster

As most of you probably saw, heard or were notified, the Code Maroon system was tested out. After emails from Dr. Davis and the Code Maroon team, PSAs by Steven McGee, stories in the Battalion and on local TV stations, we reached over 30,000 subscribers to the system.

Based on feedback from our test sample/group:

  • Almost 90% success rate for text messages
    • Average delivery time was 13 minutes
    • 95% of those receiving a text message got their message in 20 minutes or less.
    • 65% of those received their text message in 15 minutes or less
  • 100% of email received
    • Average delivery time for email 33 minutes
  • 17 support calls to Help Desk Central, 23 support tickets

Now while 90% is pretty good, there were still a number of dropped text messages and the folks over at Telecommunications are looking into the issue with sample numbers of those who didn’t get the text message and from different providers.

This was a good first test, but what’s also important to realize is that we ran the Code Maroon test in essence, in a vacuum. Typically, in the event of an emergency, Code Maroon would not be the only mechanism for notifying people. The Task Force on Campus Emergencies is working on a number of methods and mechanisms to get information out to the campus community in a more integrated fashion using a number of high tech and high touch means.

Thursday, October 11th, 2007 Code Maroon, Ongoing Projects
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