So we have been using WPEngine for several months now and been able to go through a major site launch. Sometimes making a move like this can take a while to fully evaluate, so I thought I would just give another update after having used the service for a while.
Honestly, we’ve been very happy with the experience.
WPEngine’s staging feature has been an invaluable tool in getting sites prepped and tested before being easily pushed into production. Another massively helpful use of this is in testing plugin and theme updates before applying them. Simply copy your site to the staging area, apply the updates, and then verify the results. This gives you a nearly sure-fire way of knowing if an update will break your site or not.
Also, we have found their tech support to be great. It is easy to get a hold of someone knowledgeable, and their employees are very empowered to do a lot without having to go through an escalation process. The few times we have had an issue, they were able to quickly find and fix them with one phone call. When we launched Lead By Example, we called to let them know we had an important site coming online. They went out of their way to check out everything for us from their end to make sure it all went smoothly.
They also have a pretty good status page at wpenginestatus.com. You can subscribe to the service and get email alerts for any issues that might affect you. Thankfully it is usually pretty quiet, but it is nice to have the additional notifications.
That’s about it for now. As always, let us know if you have any questions. We’d be happy to talk further with anyone about WPEngine or anything else on your mind.
No comments yet.